At BioDigit Era, we value our customers and strive to provide high-quality services. This Cancellation and Refund Policy outlines the terms for cancellations and refunds for purchases made through our website.
Cancellation Policy
- You may request to cancel your order or service subscription within 14 days of purchase.
- Cancellations must be submitted in writing via email.
- If the service has already commenced, cancellation may not be possible, or a partial refund may be issued based on the work completed.
Refund Policy
Eligibility for Refunds
- Refunds are only applicable for eligible products or services as specified at the time of purchase.
- Digital products, downloadable content, or customized services may not be eligible for refunds.
- If you receive a defective or incorrect product, please notify us within 7 days for a resolution.
Refund Process
- Approved refunds will be processed within 7 days business days.
- Refunds will be issued using the original payment method used during purchase.
- Processing time may vary depending on your bank or payment provider.
Non-Refundable Items
The following items are not eligible for refunds:
- Services that have already been rendered.
- Digital/downloadable products once accessed or downloaded.
- Subscription-based services after the billing period have started.
- Any cancellations requested beyond the specified cancellation period.
Late or Missing Refunds
- If you haven’t received your refund, please check with your bank or payment provider first.
- If the issue persists, contact us on our website with proof of the refund request.
Changes to This Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on this page with an updated Effective Date.
Contact Us
For any cancellation or refund inquiries, please contact us at:
BioDigit Era
Website: https://biodigit-era.com/Thank you for choosing BioDigit Era!
